Wayne Seifried

With our dynamic business environment and fluid business models, enterprise communications is becoming increasingly focused on mobility. The associates and managers who are key to supporting customers, resolving production problems, and addressing other critical business tasks can rarely be found at their desks. In spite of this, organizations are under pressure to improve productivity while remaining responsive to customer demands. Those dual goals of responsiveness and productivity have given rise to demands for more functional and effective mobile communications. Mobility is not a "one size fits all" endeavor. Different users require different capabilities and will need different degrees of mobility. Some users roam only within the building or campus, while others might spend the majority of their time outside the office. That wide area roaming might extend acro... (more)